| Feature | Free$0
No credit card required.
|
Lite$15/month
Billed monthly
|
Plus$30/month
Billed monthly
|
Pro$50/month
Billed monthly
|
Agency$250+/month
For marketing agencies ready to turn documents into branded chat, lead magnets, and internal workflows.
Book a demo
|
|---|---|---|---|---|---|
| Knowledge Bases | 1 | 1 | 3 | 5 | Custom |
| Storage | 10 MBs | 100 MBs | 1 GB | 2 GBs | Custom |
|
Credits /mo
About 1 per chat
|
25 | 300 | 600 | 1000 | Custom |
| Users | 1 | 1 | 1 | 1 | Custom |
| Access Shared KBs | |||||
| Public KB Sharings | |||||
| Private KB Sharings | |||||
| Boards | |||||
| Board Sharing | |||||
| Workflows | Limited | Limited |
FAQs
Can't find any answer for your question?
Contact us at
hello@chatterkb.com
Is there a free plan or trial?
Yes! We offer a free plan with about 25 chats and up to 10 MBs of storage. Plenty of chats and storage to test out the service.
How does the pricing work?
Pricing is based on the total size of your uploaded data plus the credits you use.
If you exceed your plan's limits, you can upgrade to a higher plan.
What happens if I exceed my plan’s data limit?
You'll either be notified if you exceed your plan's data limit or you'll be able to upgrade to a higher plan.
Can I customize a plan?
Yes, custom Agency plans are available for businesses with unique requirements.
These plans can include higher storage limits, dedicated support, and advanced integrations.
How am I billed for my plan?
Billing is done on a monthly or annual basis, depending on your subscription choice. We use Stripe for billing.
Annual plans come with a 20% discount compared to monthly billing.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and ACH payments for annual subscriptions. We use Stripe for billing.
Can I cancel my subscription at any time?
Yes, you can cancel your subscription at any time. Monthly subscriptions are billed for the current month,
while annual subscriptions are non-refundable after the first 30 days.
Can I upgrade or downgrade my plan?
Yes, you can upgrade or downgrade your plan at any time. Upgrades take effect immediately, while downgrades
are applied at the start of the next billing cycle.
Are there discounts for annual billing?
Yes! Annual subscriptions come with a 20% discount compared to monthly billing,
making it a cost-effective option for long-term users.
What is included in the Agency plan?
Agency plans are tailored to your business needs and may include:
- Unlimited storage
- Unlimited chats
- Dedicated support
- Advanced analytics
- Dedicated account management
- Enhanced security features
How can I get a quote for an Agency plan?
Book a demo call or contact our team to discuss your specific needs, and we’ll provide a custom quote.
Do you offer discounts for non-profits or educational institutions?
Yes, we offer discounts for qualifying non-profits and educational institutions.
Please contact our team for more details.
What is your refund policy?
We offer a 30-day money-back guarantee for annual plans. If you're on a monthly plan, you can cancel your subscription at any time and we will refund you for the current month. Just contact our team and we'll process the refund.
